Shipping policy

📦 Shipping Policy – Aman-12

At Aman-12, we are committed to providing a smooth and transparent shopping experience. Please read our shipping policy carefully below.

🚚 Processing and Shipping Time

All orders placed on our store are processed within 1 to 3 business days.

👉 10 to 15 business days (processing + shipping)

Please note that these timelines may vary depending on:

• Order volume
• High-demand periods (sales, holidays)
• External logistical factors beyond our control

🌍 Shipping Destinations

We currently ship to:

• United States
• Canada
• Europe
• Other international destinations (depending on availability)

💵 Shipping Fees

Shipping costs are:

• Automatically calculated at checkout
• Based on the destination and order weight

Free shipping promotions may be offered during special campaigns.

📍 Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number.

You can track your package in real time via:

• The link provided in the email
• Our tracking page (if available)

⚠️ Delays and Delivery Issues

We strive to meet the estimated delivery times. However, delays may occur due to factors beyond our control (customs, carriers, weather conditions).

In case of significant delay:
👉 Contact us at: support@aman12.com

❌ Incorrect or Incomplete Address

Please make sure to carefully verify your shipping details at checkout.

Aman-12 cannot be held responsible for packages not delivered due to:

• Incorrect address
• Missing or incomplete information

📦 Lost or Damaged Packages

If your package is:

• Lost
• Damaged upon delivery

Please contact us within 48 hours with:

• Your order number
• Photos (if applicable)

We will take the necessary steps to resolve the issue promptly.

📩 Customer Support

For any questions regarding your delivery, our team is available:

📧 Email: support@aman12.com